Returns


If you wish to return an item, please drop us an email at pixies@plushbrush.co within 14 days from shipment date.

To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging. 

After you have informed us and received our confirmation, please ship the item back using a trackable shipping method. We recommend JNE Reg.

You will receive store credits that you can use to purchase other items on our website. To utilize your store credits, simply email us at pixies@plushbrush.co to place an order. Store credits do not expire.